Tag Archives: leadership

Tacit hurdle to digital twins

Tacit knowledge is traditionally defined as knowledge that is not explicit or that is difficult to express or transfer from someone else.  This description of what it is not makes the definition itself tacit knowledge which is not very helpful.  Management guides resolve this by giving examples, such as aesthetic sense, or innovation and leadership skills which are elusive skills that are hard to explain [see ‘Innovation out of chaos‘ on June 29th 2016 and  ‘Clueless on leadership style‘ on June 14th, 2017].  In engineering, there are a series of skills that are hard to explain or teach, including creative problem-solving [see ‘Learning problem-solving skills‘  on October 24th, 2018], artful design [see ‘Skilled in ingenuity‘ on August 19th, 2015] and elegant modelling [see ‘Credibility is in the eye of the beholder‘ on April 20th, 2016].  In a university course we attempt to lay the foundations for this tacit engineering knowledge; however, much of it is gained in work through experience and becomes regarded by organisations as part of their intellectual assets – the core of their competitiveness and source of their sustainable technology advantage.  In our work on integrated nuclear digital environments, from which digital twins can be spawned, we would like to capture both explicit and tacit knowledge about complex systems throughout their life cycle which will extend beyond the working lives of their designers, builders and operators.  One of the potential advantages of digital twins is as a knowledge management system by duplicating the life of the physical system and thus allowing its safer and cheaper operation in the long-term as well as its eventual decommissioning.   However, besides the very nature of tacit knowledge that makes its capture difficult, we are finding that its perceived value as an intellectual asset renders stakeholders reluctant to discuss it with us; never mind consider how it might be preserved as part of a digital twin.  Research has shown that tacit knowledge sharing is influenced by environmental factors including national culture, leadership characteristics and social networks [Cai et al, 2020].  I suspect that all of these factors were present in the heyday of the UK civil nuclear power industry when it worked together to construct advanced and complex systems; however, it has not built a power station since 1995 and, at the moment, new power stations are cancelled more often than built, which has almost certainly depressed all of these factors.  So, perhaps we should not be surprised by the difficulties encountered in establishing an integrated nuclear digital environment despite its importance for the future of the industry.

Reference: Cai, Y., Song, Y., Xiao, X. and Shi, W., 2020. The Effect of Social Capital on Tacit Knowledge-Sharing Intention: The Mediating Role of Employee Vigor. SAGE Open, 10(3), p.2158244020945722.

Devaluing novelty: not all that glitters is gold

My regular readers will have recognised the novel nature of a blog that seeks, in a unique way, to present promising engineering ideas in a favourable and robust manner.  Actually, I hope my regular readers will recognise this opening sentence as completely uncharacteristic.  It was a blatant effort on my part to include the five words, underlined, with positive meanings that are most used in the titles and abstracts of articles published in clinical research and the life sciences.  A recent survey of more than 100,000 articles showed the prevalence of these words, with them being used significantly more in articles in which the first or last authors were male compared to those in which the first and last authors were female.  In other words, female authors are significantly less likely to describe their research findings in these positive terms and this influences the subsequent citations of their work and probably their prospects for research funding and advancement.  Sunday was International Women’s Day and, hence this is an appropriate week for everyone responsible for decisions about research to be conscious of this trend.  They should also be aware that the use of these positive words has increased in clinical and life sciences research by around 150% in the fifteen years to 2017.  In other words, the modesty of researchers has declined and they are more likely to describe their results as ‘novel’; however, I think it is unlikely that the results are any more novel than typical results published 20 years.  Of course, like most researchers, I always think my last breakthrough is the most exciting yet but many of us have been letting that enthusiasm lead us to exaggerate its novelty and value.

Source: Lerchenmueller MJ, Sorensen O & Jena AB, Gender differences in now scientists present the importance of their research: observational study, BMJ, 367:16573, 2019.

Try the impossible to achieve the unusual

Everyone who attends a certain type of English school is given a nickname.  Mine was Floyd Patterson. In 1956, Floyd Patterson was the youngest boxer to become the world heavyweight champion.  I was certainly not a heavyweight but perhaps I was pugnacious in defending myself against larger and older boys.  Floyd Patterson had a maxim that drove his career: ‘you try the impossible to achieve the unusual’.  I have used this approach in various leadership roles and in guiding my research students for many years by encouraging them to throw away caution in planning their PhD programmes.   I only made the connection with Floyd Patterson recently when reading Edward O. Wilson‘s book, ‘Letters to a Young Scientist‘.  Previously, I had associated it with Edmund Hillary’s biography that is titled ‘Nothing Venture, Nothing Win’, which is peculiar corruption of a quote, often attributed to Benjamin Franklin but that probably originated much earlier, ‘Nothing ventured, nothing gained’.  I read Hillary’s book as a young student and was influenced by his statement that ‘even the mediocre can have adventures and even the fearful can achieve’.

Sources:

Edmund Hillary, ‘Nothing Venture, Nothing Win’, The Travel Book Club, London, 1976.

Edward O. Wilson, Letters to a Young Scientist, Liveright Pub. Co., NY, 2013.

Advice to abbots and other leaders

For some years I have been practising and teaching the principles of ‘Procedural Justice’ and ‘Fair Process’ in leadership. For me, it is an intuitive approach that involves listening to people, making a decision, then explaining the decision and resultant expectations to everyone concerned. It was given a name and attributed to two researchers at INSEAD Chan Kim and Renée Mauborgne when I attended the Center for Creative Leadership in Greensboro, North Carolina in 2008. However, last weekend, I  discovered that it is much older because it forms part of the advice to abbots in ‘The Rule of St Benedict‘ written around 540. In chapter 3, entitled ‘Summoning the brothers for consultation’, Benedict says ‘whenever any important matters need to be dealt with in the monastery, the abbot should gather the whole community together and set out the agenda in person. When he has listened to the brothers’ advice, he should consider it carefully and then do what he decides is best.’  So long before Kim and Mauborgne discovered the effectiveness of this approach, Benedictine abbots were using it to run hugely successful abbeys, such as Fountains Abbey in Yorkshire where I came across a copy of  ‘The Rule of St Benedict’.

Sources:

The Rule of St Benedict, translated by Carolinne White, London: Penguin Books, 2008.

W.Chan Kim and Renée Mauborgne, Fair Process: Managing in theKnowledge Economy, Harvard Business Review, 81(1), pp.127-136, 2003.