Category Archives: leadership

On being a leader

Decorative photograph of a sunrise in CornwallLast week I was a part of a team delivering an intensive one-day course on leadership and ethics to a small group of technologists from industry as part of our CPD programme [see ‘Technology Leadership‘ on January 18th, 2017].  It was the first time that I had interacted face-to-face with a group of students for more than eighteen months.  We are being cautious on campus and so all of the delegates wore face masks and I wore a visor.  It can be hard to hear what people are saying in a group when they are wearing masks but we managed to have some useful discussions about ethical dilemmas [see ‘Engineers, moral compasses and society‘ on October 21st, 2015], leadership styles [see ‘Clueless on leadership style‘ on June 14th, 2016] and the meaning and development of self.  Wilfred Drath tells us that as individuals we are engaged in a life-long activity of constructing meaning with respect to our self and others.  I described some of my reflections on being and leadership in an effort to encourage the delegates to reflect on their own sense of being.  Being is a process and human being is the process of organising meaning or making sense of oneself, the world and one’s place in the world.  Robert Kegan has described the process of making sense of the world in terms of self and others using six states through which we progress from birth and childhood to adulthood. These states are: State 1 – Incorporative in which an infant sees the world as an extension of itself; State 2 – Impulsive in which an infant recognises objects as separate to itself but believes objects change with its perception of them; State 3 – Imperial in which a child recognises that others have perceptions and needs but sees its own needs as paramount.  In adulthood, there are three further states: State 4 – Interpersonal in which you recognise that you are one amongst many with whom you have relationships leading to a strong desire to conform; State 5 – Institutional where we have a sense of personal identity which leads to autonomy; and State 6 – Inter-individual, one who is capable of holding many identities and embracing paradoxes.  We never quite lose old meanings and the differences between states are subtle but important.  Research suggests that about 60% of adults are predominately in State 4, about 35% in State 5 and 1% in State 6.

Drath suggests that most management structures have been designed by and for people in State 5 who are self-possessed, self-regulating and autonomous managers that see with and not through their identity.  This leads to two major weaknesses: they find it difficult to handle interpersonal relationships objectively which leads to difficulties in being empathetic and resolving conflicts; and they are blind to the demands of their internal system of self-regulation which drives them towards workaholism and impedes their ability to be reflective [see ‘Wading in reflections‘ on October 31st, 2018].  These weaknesses hinder their progression towards becoming leaders who can maintain and enhance the processes of a collaborative community, using for example the ‘fair process’ of procedural justice described by Chan Kim and Renee Mauborgne [see ‘Advice to abbots and other leaders‘ on November 13th, 2019].  A primary reason for resisting progression from state 5 to 6 is the fear of losing effectiveness by tampering with a winning formula.  This is something I realised that I suffered from when I first started teaching leadership and was unwilling to define my successful approach [see ‘Clueless on leadership style‘ on June 14th, 2016].  I found that Goleman’s model of leadership styles allowed me to identify retrospectively the different approaches I have used in various roles.  The transition from state 5 to 6 requires relinquishing a deep personal meaning and a fundamental way of understanding self and its relationship to the world. Ultimately, these are replaced by a deeper understanding of life, a celebration of diversity, a willingness to accept that things will go wrong, and an ability to enhance the processes and share the fruits of collaborations.  These are rewarding at a personal level but also lead to your teams being happier and more successful [see ‘Leadership is like shepherding‘ on May 10th, 2017].

References:

Drath WH, Managerial strengths and weaknesses as functions of the development of personal meaning, J. Applied Behaviorial Science, 26(4): 483-499, 1990.

Goleman D, Boyatzis R & McKee, The new leaders: transforming the art of leadership into the science of results, London: Sphere, 2002.

Goleman D, Leadership that get results, Harvard Business Review, 78(2):4-17, 2000.

Kegan R, The evolving self: problem and process in human development, Cambridge MA: Harvard University Press, 1982.

Kegan R, In over our heads: the mental demands of modern life, Cambridge MA: Harvard University Press, 1994.

Kim, W.C., Mauborgne, R., Fair process: managing in the knowledge economy, HBR, 3-11, January 2003.

A brief respite in a long campaign to overcome coronavirus

Globally, it is clear that the pandemic is far from over.  However, government restrictions on movement and meeting people imposed at the start of the year combined with a successful vaccination programme have allowed a gradual return to normality in the UK since late April.  I have particularly appreciated this resumption of life over the past fortnight.  While most meetings are still conducted online, I have managed to meet most of my research students in person in our lab, in pavement cafes or occasionally in my office with the window open and wearing masks.  I have even been to the pub after work on two consecutive Tuesdays.  On the first occasion, it was after a progress meeting on a research project when we enjoyed continuing our discussion of a new idea over a couple of beers; and, on the second occasion, t with our faculty management team to celebrate the first anniversary of one of the team joining us, who had only met half the team in person.  On both occasions we had all tested negative using the lateral flow test and we sat outside in the sunshine.  I have also been to three concerts at Liverpool Philharmonic Hall where we wore masks throughout the concert and both the audience and orchestra were socially-distanced.  Last Thursday, I enjoyed Ravel’s Le Tombeau de Couperin and Prokofiev’s Symphony No. 1 ‘Classical’ as well as the world premiere of Dani Howard’s Trombone Concerto.  The second concert featured works by Astor Piazzola which were a revelation to me.  I had never heard of him let alone his music and really enjoyed the concert.  However, as I write this post, the number of cases in Liverpool is rising rapidly and we are being advised to be more cautious in our interactions with other people.  Not enough people have been vaccinated and are taking regular tests to allow us to return to our previous state of social interactions.  Nevertheless, I am optimistic that we can eventually take back control of our lives from the coronavirus.  Our global society is a complex system, which like any other complex system, operates without central control but with simple operating rules generating self-organising and emergent behaviour [see ‘Destruction of society as a complex system?‘ on July 31st, 2019] that allows us to find new states to handle changed circumstances regardless of the efforts of politicians.

You can listen last Thursday’s concert on demand at the Royal Liverpool Philharmonic’s website: https://liverpoolphil.com/whats-on/video-on-demand/on-demand-domingo-hindoyan-conducts-stravinsky-howard-ravel-and-prokofiev-with-peter-moore/3926

Collegiality as a defence against pandemic burnout

photograph of a flower for decorative purposes onlyMany of my less experienced colleagues ask, ‘what is collegiality?’  Collegiality is the glue that holds universities together according to Neeta Baporikar.  While Roland S. Barth suggested that if students are to learn and develop, then their teachers must also learn and develop and collegiality is the set of practices and culture that support this adult growth.  In this context, Thomas Hoerr has proposed that collegiality has five components: (i) teachers talking about students with teachers; (ii) teachers working together to develop education programmes; (iii) teachers observing one another; (iv) teachers teaching each other; and (v) teachers talking about education and working together on committees.  Neeta Baporikar echoes this view by concluding that if we hope to teach students to participate, examine issues, collaborate, think critically and synthesise new approaches then we should be their model.  

In an environment where research is a priority, it is possible to substitute ‘researcher’ for ‘teacher’ in the descriptions above.  Then collegiality becomes researchers talking about [research] students, researchers working together to develop research programmes, researchers observing one another, researchers teaching each other, and researchers talking about research and working together on committees.  The idea that collegiality is a strategy for excellence holds as well as for research as it does for teaching.

The pressures on early career academics in a research university can be intense and the temptation to focus exclusively on delivering teaching and performing research can lead individuals to work in isolation and to neglect the opportunities provided by active engagement with their colleagues.  However, leaders must also take responsibility for creating an environment in which collegiality can thrive and encouraging active participation – it is part our service to the academic community as leaders to create and maintain a culture of scholarship and excellence [see ‘Clueless on leadership style’ on June 14th, 2017].  Neeta Baporikar provides steps that heads of departments can take to nurture collegiality, including providing a vision, encouraging collaborative participation, listening to diverse opinions, building on people’s strengths, and being aware of the world outside the department.  This is similar to the shepherding approach to leadership that I wrote about in May 2017 [‘Leadership is like shepherding’ on May 10th, 2017].  However, it has all become much more difficult in a pandemic – both collegiality and leadership.  Last week an article in Nature suggested that pandemic burnout is rife amongst academics working long hours in isolation to transpose and deliver their teaching materials online, to maintain their research without the spontaneity of face-to-face discussions with their team or collaborators, and to support the well-being and mental health of students who are also at risk of burnout.  It is suggested that burnout can be managed by finding a forum to express your feelings, creating ways to detach from stress, prioritizing and normalizing conversations about mental health, and fighting the isolation through meeting with peers.  These steps are a combination of traditional collegiality and the five ways to well-being: connect, be active, take notice, keep learning and give [see graphic in ‘On the impact of writing on well-being’ on March 3rd, 2021].

References

Neeta Baporikar, Collegiality as a strategy for excellence in academia, IJ Strategic Change Management, 6(1), 2015.

Roland Barth, Improving schools from within, Jossey-Bass, 2010.

Virginia Gewin, Pandemic burnout is rampant in academia, Nature, 591: 489-491, 2021.

Thomas R. Hoerr, Principal Connection: The Juggler’s Guide to Collegiality, Communication Skills for Leaders, 72(7): 88 -89, 2015.

Psychological entropy increased by ineffectual leaders

Decorative image of a flowerYou might have wondered why I used ‘entropy’, and ‘psychological entropy’ in particular, as examples in my post on drowning in information a couple of weeks ago [‘We are drowning in information while starving for wisdom‘ on January 20th, 2021].  It was not random.  I spent some of the Christmas break catching up on my reading pile of interesting looking scientific papers and one on psychological entropy stimulated my thinking.  Psychological entropy is the concept that our brains are self-organising systems in a continual dialogue with the environment which leads to the emergence of a relatively small number of stable low-entropy states.  These states could be considered to be assemblies of neurons or patterns of thoughts, perhaps a mindset.  When we are presented with a new situation or problem to solve for which the current assembly or mindset is unsuitable then we start to generate new ideas by generating more and different assemblies of neurons in our brains.  Our responses become unpredictable as the level of entropy in our minds increases until we identify a new approach that deals effectively with the new situation and we add it to our list of available low-entropy stable states.  If the external environment is constantly changing then our brains are likely to be constantly churning through high entropy states which leads to anxiety and psychological stress.  Effective leaders can help us cope with changing environments by providing us with a narrative that our brains can use as a blueprint for developing the appropriate low-entropy state.  Raising psychological entropy by the right amount is conducive to creativity in the arts, science and leadership but too much leads to mental breakdown.

Sources:

Hirsh JB, Mar RA, Peterson JB. Psychological entropy: A framework for understanding uncertainty-related anxiety. Psychological review. 2012 Apr;119(2):304

Handscombe RD & Patterson EA, The Entropy Vector: connecting science and business, Singapore: World Scientific Press, 2004.