You might have wondered why I used ‘entropy’, and ‘psychological entropy’ in particular, as examples in my post on drowning in information a couple of weeks ago [‘We are drowning in information while starving for wisdom‘ on January 20th, 2021]. It was not random. I spent some of the Christmas break catching up on my reading pile of interesting looking scientific papers and one on psychological entropy stimulated my thinking. Psychological entropy is the concept that our brains are self-organising systems in a continual dialogue with the environment which leads to the emergence of a relatively small number of stable low-entropy states. These states could be considered to be assemblies of neurons or patterns of thoughts, perhaps a mindset. When we are presented with a new situation or problem to solve for which the current assembly or mindset is unsuitable then we start to generate new ideas by generating more and different assemblies of neurons in our brains. Our responses become unpredictable as the level of entropy in our minds increases until we identify a new approach that deals effectively with the new situation and we add it to our list of available low-entropy stable states. If the external environment is constantly changing then our brains are likely to be constantly churning through high entropy states which leads to anxiety and psychological stress. Effective leaders can help us cope with changing environments by providing us with a narrative that our brains can use as a blueprint for developing the appropriate low-entropy state. Raising psychological entropy by the right amount is conducive to creativity in the arts, science and leadership but too much leads to mental breakdown.
Hirsh JB, Mar RA, Peterson JB. Psychological entropy: A framework for understanding uncertainty-related anxiety. Psychological review. 2012 Apr;119(2):304
Handscombe RD & Patterson EA, The Entropy Vector: connecting science and business, Singapore: World Scientific Press, 2004.